133bd Privacy Policy — Your Data, Your Rights

1 Introduction

This Privacy Policy ("Policy") governs the collection, processing, storage, and disclosure of personal data by 133bd ("we", "us", "our"), the operator of the online betting and casino platform accessible at 133bd.io ("Platform"). This Policy applies to all registered players, visitors, and any individual whose personal data is processed in connection with their use of the 133bd Platform.

By accessing or using the 133bd Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, you must discontinue your use of the Platform immediately.

133bd is committed to handling personal data with transparency, care, and respect for the privacy rights of every player. We apply industry-standard security measures and process personal data only for legitimate, documented purposes. This Policy is written in plain English so that every player in Bangladesh can clearly understand how their information is managed.

2 Personal Data We Collect

2.1 Registration Data

When you create a 133bd account, we collect the personal information you provide during the registration process. This includes your full legal name, date of birth, email address, mobile phone number, and preferred username. This data is required to establish and manage your player account and to verify that you meet the 21+ age requirement for using the Platform.

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer obligations, 133bd may request copies of government-issued identity documents, including your National Identity Card (NID), passport, or driver's licence. We may also request proof of residential address (such as a recent utility bill or bank statement) and documentation confirming ownership of the payment method you use. KYC documents are processed securely and retained in accordance with the retention periods set out in Section 7 of this Policy.

2.3 Financial and Transaction Data

We collect details of all financial transactions processed through your 133bd account, including deposit amounts, withdrawal requests, transaction timestamps, payment method identifiers (such as your bKash or Nagad wallet number), and transaction reference numbers. Full payment card numbers are never stored on 133bd servers; payment card processing is handled by our PCI-DSS compliant payment partners.

2.4 Gameplay and Betting Data

We record all betting and gaming activity conducted through your account. This includes bet placements, game sessions, wagering amounts, outcomes, bonus usage, and game provider interactions. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.

2.5 Technical and Device Data

When you access the 133bd Platform, our servers automatically collect technical data associated with your device and connection. This includes your IP address, browser type and version, operating system, device identifiers, screen resolution, referring URL, pages visited, session duration, and click-path data. This information is used to ensure Platform security, detect fraud, and improve user experience.

2.6 Communications Data

We retain records of all communications between you and 133bd, including support tickets submitted via the Platform, emails sent to [email protected], and any correspondence related to disputes, complaints, or account enquiries. These records enable us to provide consistent, accurate customer support and to resolve disputes appropriately.

3 How We Use Your Personal Data

133bd uses the personal data we collect exclusively for the following documented purposes:

133bd does not use personal data to make automated individual decisions that produce significant legal or similarly significant effects without a human review process in place for consequential outcomes such as permanent account closures or withdrawal refusals.

4 Legal Basis for Processing

133bd processes personal data on the following legal bases:

• Contractual necessity: The processing of registration data, KYC data, financial data, and gameplay data is necessary to perform our contractual obligations to you under the 133bd Terms and Conditions — specifically, to provide you with a functional, funded player account and to deliver betting and casino services.
• Legal obligation: Certain processing activities — particularly KYC verification, transaction record-keeping, and fraud reporting — are required to comply with applicable laws and anti-money-laundering obligations.
• Legitimate interests: Processing of technical and device data for fraud prevention, platform security, and service improvement is carried out on the basis of our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
• Consent: Where we send promotional communications or use non-essential cookies, we do so only on the basis of your freely given, specific, and informed consent. You may withdraw this consent at any time by contacting [email protected] or by adjusting your cookie preferences.

5 Data Sharing and Disclosure

5.1 Authorised Third-Party Service Providers

133bd shares personal data with carefully selected third-party service providers who process data on our behalf under strict contractual data processing agreements. These providers include:

• Payment processors: bKash, Nagad, Rocket, Upay, SureCash, Dutch-Bangla Bank, and card payment networks (Visa, Mastercard) — for the purpose of processing deposits and withdrawals.
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — who receive the minimum necessary account and session data to deliver game content and settle game outcomes.
• Identity verification services: Third-party KYC and document verification platforms used to authenticate government-issued identity documents.
• IT infrastructure and hosting providers: Secure cloud and server infrastructure providers who store Platform data under appropriate security and confidentiality obligations.
• Anti-fraud and risk management services: Specialist providers used to detect and prevent fraudulent activity, bonus abuse, and unauthorised access.

5.2 Legal and Regulatory Disclosure

133bd may disclose personal data to competent authorities, law enforcement agencies, or regulatory bodies where required to do so by law, court order, or in response to a legitimate legal process. We will notify you of such disclosure where we are legally permitted to do so.

5.3 No Sale of Personal Data

133bd does not sell, rent, or commercially transfer your personal data to third parties for their own marketing or commercial purposes. Data sharing is strictly limited to the service-delivery purposes described in this Policy.

6 Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. 133bd uses cookies and similar tracking technologies (including web beacons and local storage) to operate essential Platform functions, remember your preferences, measure site performance, and — where you have consented — deliver relevant promotional content.

6.2 Types of Cookies Used

• Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without breaking core Platform functionality.
• Functional cookies: Used to remember your language preferences, display settings, and login state between sessions.
• Analytical cookies: Used to collect aggregated, anonymised information about how visitors use the Platform, helping us understand user journeys and improve the site experience. No individual player is identified through analytical data.
• Marketing cookies: Used — only with your consent — to track your browsing activity and display relevant promotional offers. You may opt out of marketing cookies at any time.

6.3 Managing Cookie Preferences

You can control cookie settings through your web browser's privacy settings. Most modern browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies will impair your ability to log in and use the 133bd Platform. For marketing cookies, you may withdraw consent by contacting our support team at [email protected].

7 Data Retention

133bd retains personal data for as long as necessary to fulfil the purpose for which it was collected, to comply with legal retention obligations, and to support the resolution of disputes. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that makes re-identification impossible. Anonymised or aggregated data (from which no individual can be identified) may be retained indefinitely for analytical purposes.

8 Data Security

133bd implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• TLS/SSL encryption: All data transmitted between your device and the 133bd Platform is encrypted using Transport Layer Security (TLS) protocols. The padlock icon in your browser confirms that your connection is encrypted.
• Data encryption at rest: Sensitive personal data stored on 133bd servers — including KYC documents and financial records — is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data within 133bd is restricted to authorised personnel who require that access to perform their job functions. All internal access is logged and audited.
• Intrusion detection systems: 133bd operates continuous network monitoring and intrusion detection systems to identify and respond to security incidents in real time.
• Regular security assessments: 133bd conducts periodic security reviews and vulnerability assessments to identify and remediate potential weaknesses in the Platform's security infrastructure.
• Password hashing: Player account passwords are never stored in plain text. All passwords are stored as salted cryptographic hashes using industry-standard algorithms.

9 Your Privacy Rights

As a 133bd player whose personal data is processed under this Policy, you hold the following rights with respect to your personal information. To exercise any of these rights, please contact us at [email protected] with your full name, registered email address, and a description of your request:

• Right of access: You have the right to request a copy of the personal data that 133bd holds about you, along with information about how that data is being processed.
• Right to rectification: If any personal data held by 133bd about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: In certain circumstances, you have the right to request the deletion of your personal data. Note that this right may be limited where we are required to retain data to comply with legal obligations (see Section 7).
• Right to restriction of processing: You may request that 133bd restricts its processing of your personal data while a rectification or objection request is being considered.
• Right to data portability: Where technically feasible, you may request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes. Marketing emails may also be unsubscribed from directly via the unsubscribe link included in each communication.
• Right to withdraw consent: Where processing is based on your consent (such as marketing cookies or promotional communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

133bd will respond to verified data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.

10 Children's Privacy

The 133bd Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect, process, or retain personal data from any person under the age of 21. If we become aware that personal data has been submitted by a person under 21, that account will be immediately closed, all associated data will be deleted, and any deposited funds will be returned through the original payment channel following verification.

Parents or guardians who believe that a minor under their care may have registered an account on 133bd are encouraged to contact us immediately at [email protected]. We will investigate and take appropriate action with priority.

11 Third-Party Links and Embedded Content

The 133bd Platform may contain references to or integrations with third-party game providers (such as Pragmatic Play, Evolution Gaming, and Spribe) and payment partners (such as bKash and Nagad). While we take reasonable steps to ensure the security and integrity of these integrations, 133bd does not control the privacy practices of third-party platforms or services.

This Privacy Policy applies solely to personal data processed by 133bd in connection with the Platform. We encourage players to review the privacy policies of any third-party service they interact with, including game providers and payment processors, to understand how those parties handle personal data independently.

12 Changes to This Privacy Policy

133bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, Platform functionality, or data processing practices. When material changes are made to this Policy, 133bd will notify registered players via email to the address on file and will update the "Last Updated" date displayed at the top of this page and in the table of contents sidebar.

Your continued use of the 133bd Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the updated Policy, you must cease using the Platform and contact [email protected] to request account closure and withdrawal of any remaining balance.

We recommend that all players review this Policy periodically to stay informed about how their personal data is being managed. Archived versions of previous Privacy Policy versions are available on request.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 133bd processes your personal data, please contact our Data Privacy team using the details below. All correspondence must be submitted in writing and should include your registered account email address for verification purposes.

Please note that email addresses throughout this Policy and on the 133bd Platform are provided as plain text for reference only and are not clickable links. Please copy the address manually into your email client when contacting us.